Docs / Platform / Concepts

Notifications

What the bell tells you, and where to see everything that has happened.

What gets a notification?

  • A conversation that needs a human, for example a caller who asked for someone.
  • A workflow step that failed and stopped a run.
  • A channel or integration that stopped working and needs reconnecting.
  • Billing conditions, such as usage running out.

Where do I see them?

The bell in the sidebar shows unread count. The Notifications page lists everything, newest first, and marking them read clears the badge.

Still stuck? Email hello@workflowhq.co - a real person replies, usually within a few hours.